Refund Policy

Effective Date: August 28, 2024

At 10MinuteShopping.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund Policy below.

1. Refund Process

Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet the eligibility criteria outlined above.
Approval or Rejection: After inspection, we will notify you via email whether your return has been approved or rejected.
Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

2. Exchanges

Exchanging Items: If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item. We recommend returning the original item and placing a new order to ensure availability.

3. Late or Missing Refunds

Processing Delays: If you haven’t received a refund within the expected time frame, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
Further Assistance: If you’ve done all of this and still have not received your refund, please contact us at support@10minuteshopping.com.

4. Damaged or Defective Items

Reporting Issues: If you receive an item that is damaged or defective, please contact us immediately at support@10minuteshopping.com. Include your order number, a description of the issue, and any relevant photos. We will work with you to resolve the issue promptly, including offering a replacement, refund, or credit.

5. Cancellations

Order Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer service team. After this period, we cannot guarantee that the order can be canceled, as it may have already been processed and shipped.